Terms and Conditions






  • 1. Conclusion of the contract

  • 1.1 - The presentation of products in our online shop is not a legally binding offer, but only
  •         a non-binding online catalog and making a call to order.
  •         When you put products only in the "shopping cart", this is not considered a binding order

  • 1.2 - By clicking the button [Submit Order] gives the customer a binding order of the items listed
  •         on the order page products.



  • 2. Prices

  • 2.1 - Prices are in CHF (Swiss Francs) and EU (EUR) and are incl. VAT of 8.0%.

  • 2.2 - The-Orient-Shop.ch has the right to change the price at any time. It is the price as published
  •         at the time of ordering. Price changes that havetaken place after the order will not be considered.
  •         

 
  • 3. Payment

  • 3.1 - Payment can be made in advance by bank transfer, MasterCard, Visa, American Express,
  •         PostFinance Card, PayPal account or by cash on collection.

  • 3.2 - With the advance payment, called "The Orient-shop" his bank details in the order confirmation
  •         or puts them in the Account are available. 
  •         The invoice amount is to be paid within 14 days on our account.
  •         When paying by credit card, debit the customer's account is carried out.

  • 3.3 - In unpaid invoice amount within 14 days a reminder is sent by E-Mail.
  •         In unpaid invoice amount after payment reminder, the order will be canceled.
 
  • 3.4 - Once the amount is credited to our account, the order is processed.
  •         The order confirmation delivery times apply from receipt of money on our account.



  • 4. Shipping costs and delivery times

  • 4.1 - Delivery Cost

  • Within Switzerland and Liechtenstein we charge all orders with a total value of less than CHF 100.- 
  • (incl. Discount), a flat rate shipping charge of

Priority (A-Post):     CHF 3.50 (For Small items)
Priority (A-Post):     CHF 9.-
Economy (B-Post):  CHF 7.-

Free Shipping Over CHF 100.- (Only in Switzerland)



  • 4.2 - Delivery Times

  • We ship daily from Monday to Friday immediately after payment.



  • 4.3 - Transport damage mailings

  • All transport damage mailings are all to you within 24 hours at the appropriate post office:

  • In writing (claim form of the post)



  • 4.4 - Delivery outside of Switzerland

  • Special instructions for deliveries abroad:

    For deliveries abroad, duties, taxes and fees may apply and are not included in the total price displayed.

    These costs are charged to the purchaser upon delivery of the shipment from the post office and have to be paid by the purchaser.

    We disclaim any recoveries.


    MiniPac International
    Weight Economy Prices 
    Europe
    Priority Prices 
    Europe
    Economy Prices 
    other countries
    Priority Prices
    other countries 
        1 g - 500 g CHF 9.50 CHF 14.- CHF 12.- CHF 20.-
    501 g - 999 g CHF 12.50 CHF 20.- CHF 18.- CHF 32.-
    1 Kg - 1,9 Kg CHF 24.- CHF 32.- CHF 32.- CHF 44.-
     

     
    PostPac International 
    Zone 1
    - Belgium
    - Germany 
    - France
    - Italy
    - Luxembourg 
    - Monaco
    - Netherland 
    - Austria
    - San Marino
    - Vatican
    Weight Economy Prices  Priority Prices 
    Ab 2 Kg CHF 37.- CHF 41.-
    Ab 5 Kg CHF 45.- CHF 51.-
    Ab 10 Kg CHF 49.- CHF 59.-
    Ab 15 Kg CHF 54.- CHF 70.-
    Ab 20 Kg CHF 59.- CHF 75.-
    Ab 25 Kg CHF 64.- CHF 81.-
    Ab 30 Kg CHF 69.- CHF 86.-
     

     
    PostPac International
    Zone 2
    - Albania
    - Andorra
    - Belarus
    - Bosnia-
    Hercegovina 
    - Bulgaria
    - Denmark
    - Estonia
    - Faroer Islands 
    - Finland
    - Gibraltar
    - Greece
    - Greenland
    - Great Britain and 
    Northern Irland 
    - Guernsey
    - Isle of Man
    - Ireland
    - Iceland
    - Jersey
    - Kosovo (Interim. Admistration UNO) 
    - Croatia
    - Latvia
    - Lithuania
    - Malta
    - Macedonia
    - Moldova
    - Montenegro, Republic
    - Norway
    - Poland
    - Portugal
    - Romania
    - Russian 
    Federation
    - Sweden
    - Serbia, Republic
    - Slovakia Republic 
    - Slovenia
    - Spain
    - Czech Republic

    - Turkey
    - Ukraine 
    - Hungary 
    - Cyprus



    Weight Economy Prices  Priority Prices 
    Ab 2 Kg CHF 41.- CHF 48.-
    Ab 5 Kg CHF 53.- CHF 61.-
    Ab 10 Kg CHF 64.- CHF 75.-
    Ab 15 Kg CHF 74.- CHF 93.-
    Ab 20 Kg CHF 85.- CHF 105.-
    Ab 25 Kg CHF 95.- CHF 123.-
    Ab 30 Kg CHF 105.- CHF 133.-
     

     
    PostPac International 
    Zone 3
    - Egypt
    - Algeria
    - American Virgin Island 
    - Outlying Island 
    - Guam
    - Israel
    - Jordan 
    - Canada
    - Lebanon 
    - Libya
    - Northern Mariana Island 
    - Marocco
    - Marshall-Island 
    - Mexico
    - Palestina
    - Palau
    - Puerto Rico
    - St. Pierre und Miquelon
    - Tunisia 
    - United States of America 
    Weight Economy Prices  Priority Prices 
    Ab 2 Kg CHF 45.- CHF 52.-
    Ab 5 Kg CHF 58.- CHF 73.-
    Ab 10 Kg  CHF 77.- CHF 103.-
    Ab 15 Kg CHF 101.- CHF 128.-
    Ab 20 Kg CHF 113.- CHF 164.-
    Ab 25 Kg CHF 138.- CHF 185.-
    Ab 30 Kg CHF 164.- CHF 205.-
     
    For other countries, please contact: Info@the-orient-shop.ch



  • 5. Cash on pickup

  • 5.1 - The Goods can be collected by appointment also for cash with us in Bern.
 

 
  • 6. Exchanges and returns

  • 6.1 - Items can be returned within 14 days in perfect and unused condition in the original packaging
  •         by post. After examining the goods receipt, the corresponding amount will be refunded.
  •         
  •         Please note that we are open Beauty Products can not take back therefore.

  •         The return must be sent to:

  •         The Orient Shop
  •         Hassan Aourik
  •         Looslistrasse 58
  •         3027 Bern
  •         Switzerland

        The cost of the return shipment will be borne by you.

        If the goods are damaged during shipment, please inform us within 48 hours by E-Mail.
        
6.2 - Despite confirmation of order, it may happen that ordered products can not be delivered.
        The customer service informs the customer within 5 working days for the occurrence.
        Payment was made will be refunded.



7. Retention of title

7.1 - The delivered goods remain our property until full payment.



8. Jurisdiction

8.1 - The Jurisdiction is Bern






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